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Over 45 years of experience, we have crafted thousands of strategic discovery process that enables us to peel back the layers.
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Free Delivery on orders over £450.
Over 45 years of experience, we have crafted thousands of strategic discovery process that enables us to peel back the layers.
Yes, we ship internationally with care using insured, tracked carriers to ensure your precious piece arrives safely.
Delivery times vary by destination but typically range from 7 to 21 business days.
Absolutely. Once your order ships, you will receive a tracking number via email.
Shipping fees depend on your location and order size; details are calculated at checkout.
Due to the bespoke nature of our work, all sales are final. Returns or exchanges are not accepted.
Please notify us within 48 hours of delivery with photos so we can assist with a resolution.
Orders can be canceled only within 24 hours of confirmation; please contact us immediately.
Refunds are not available, except in cases of damage during shipping.
Each piece is carefully packaged as a work of art, including protective wrapping and a signature box.
We do our best to accommodate requests; please contact us to discuss.
Carriers will typically attempt redelivery or leave instructions for pickup.
Yes, elegant gift wrapping is available upon request at checkout.
Yes, we offer a one-year warranty against manufacturing defects.
The warranty covers craftsmanship and material defects but excludes normal wear and tear.
Contact us at Hello@nadaraad.com with your order details and photos of the issue.
Resizing and repairs outside manufacturing defects are offered as paid services.
Yes, Concepts ships worldwide with insured, tracked delivery.
Customs duties or taxes are the buyer’s responsibility, depending on your country’s regulations.
Shipping costs are calculated at checkout based on destination and order size.
All transactions are processed in USD.
Email us anytime at Hello@nadaraad.com or call +961 70516622.
We’re available Monday to Friday, 9 AM to 6 PM Beirut time.
Visits are by appointment only. Please contact us to schedule.
We welcome your thoughts! Email your feedback to Hello@nadaraad.com.
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